With technological changes, a wide arrange of options have been opened to keep track of the activities of workers and employees. Monitoring employees is now possible with the help of modern aids. Let us find out more about these methods.
1) Email and Internet
As long as the employees use the emails for the office productivity and work, it is fine. However, the internet is searched by employees left right and centre and hence methods need to be identified for optimizing the productivity of the employees.
2) Computer related work and activities
It is not possible for employers to keep a track of the desktop application use of the employees. Moreover, monitoring the internet usage and the websites that they frequent during office timings is yet another challenging part for companies. The data that is collected can be produced in the form of detailed reports which gives an idea of the productivity of people and whether the computer was used actively for office work or not. The applications used by the employees can also be kept a tab on.
3) Keylogging
This is a procedure that enables the employers to identify the keys the employee is using on the keyboard. The programs help in capturing screenshots depending on what is typed. However, it needs to be mentioned these definitely violate the workplace employee’s privacy.
You will find that with advanced keystrokes logger, it is possible to check out what is actually being keyed in by the employees. In today’s times, when Corporates speak of open communication and transparency which indirectly have an effect on the productivity, the above method may not be appreciated.
4) Telephone tracking
This is very common in call centres and Business Processing Offices (BPOs), corporates which are into customer services. Many of us would have heard the specific sound that is heard when we call up them for our queries. The call is recorded for training and quality purposes. This simply means that using telephone monitoring, the employees would be tracked.
5) GPS Tracking
Company owned vehicles and cars are tracked using this method of tracking. This type of tracking is of great use in postal companies, courier, delivery services which generally have to keep a track on their vehicles and also to guide the drivers to use efficient routes. Moreover, it is also used for confirmation of delivery status, overall safety and also recovering of any missing items.
Departments have their own way of tracking the records and the report controls section is one way of doing it.
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